TERMS & CONDITIONS
Service:
Samantha Hewitt Photography will provide photographic services in exchange for the payment of the session fee. The session fee covers Samantha Hewitt photography’s time for the session. Payment of your chosen session needs to be made before any images are edited or shown.
Booking:
When booking a booking fee of £50 is to be made within 48 hours to secure and hold your date. With the remaining balance due (which ever your chosen package may be) on the day of or before your session. Whichever you would prefer. By paying your booking fee you have acknowledged and accepted everything written out in these T&C’s. The Client may cancel the session at any time, but in doing so you will forfeit any monies paid.
Sickness:
I understand that children can be unpredictable and can become unwell at any time. In the event of any sickness prior to the session, The Client aggress to make every effort that they can in inform Samantha Hewitt Photography no later than 3 hours prior to the start time of your session. The session can then be transferred to a new date within 2 weeks for a newborn and 4 weeks for a family session which will be at the connivance of both parties. If The Client fails to reschedule within this time frame, Samantha Hewitt Photography then has the right to cancel this booking with all payments being made non-refundable.
COVID: If for any reason you or myself cannot go ahead with the session because either party is showing covid symptoms i.e., Cough, Fever or sore throat we will re arrange your session for a later date.
However, if under government guidelines it cannot go ahead because of another lockdown you’ll be entitled to a full refund or exchange to a later date. Whichever you would prefer.
***If you arrive 30 mins or more late for your session your session will be cancelled the session fee forfeited, if your allocated a time e.g. 1hr slot then any lateness will come of that time***
Proof gallery and ordering:
Within 48 hours I aim to provide The Client with a sneak peak of a few of photos. Within 14 working days your gallery of finished images will be available to view through a password protected online gallery, for the client to choose which digital files from their chosen package they would like and to add any others they wish to purchase at an extra £30 per digital. Your Gallery will come with on average 20+ photos for you to choose from. This number is dependent upon a number of factors, Including the willingness/cooperation of subjects. If the total number is above or below the average amount, no credit will be given, or additional charges applied. I aim to do as many photos as I can in both colour and black and white, although some images will not be suitable for conversion and will be provided as colour or black and white only. Your photos will be able to be downloaded from your online gallery.
The Clients Gallery will remain live for a period of 3 days only. After this time, it can be reinstated at a cost of £10.
Fulfilment of obligations:
Samantha Hewitt Photography shall not be liable to The Client for any failure, in whole or in part, to fulfil its obligations where failure arises as a result of an event or circumstances beyond its control, which may include (but are not limited to) equipment failure, illness or injury. The Client understands and accepts that the photographic coverage will be as Samantha Hewitt Photography’s professional expertise determines. In the unlikely event of total photographic failure, loss of digital images or cancellation of the contract by Samantha Hewitt Photography, liability shall be limited to a full refund of all monies paid, although every effort will be made to re-take the photographs
Gift Vouchers:
Vouchers are non-refundable or exchangeable. Vouchers are not for resale or any kind of reproduction. The Session must be booked in advance upon receiving voucher and the timing is dependent upon the availability of photographer. Vouchers are only valid once paid for in full amount by the party who has purchased the voucher. Upon purchasing a voucher, the redeemer is bound to my usual terms and conditions of photography shoots.
Artistic input:
Samantha Hewitt Photography shall be entitled to use its judgement regarding the style and artistic input in the production of pictures. This includes but is not limited to poses, props and number of images taken. Due the willingness of subjects it may not be possible to capture all the pictures requested, or images to the client ’s full expectations. In the event of uncooperative children at a session of any kind, for any reason, Samantha Hewitt Photography may not be able to capture any, or all the images the Client may have requested or expected. The Client is responsible for all children at all sessions. Images are selected and fully edited before presenting to Client. Additional edits are carried out at the discretion of Samantha Hewitt Photography, and may incur an additional charge.
Copyright and Reproduction:
Copyright is retained by Samantha Hewitt Photography at all times throughout the world. No image can be copied in any form without the prior consent of Samantha Hewitt Photography. The Client may not alter or add to or manipulate a picture by any means or reproduce a picture in whole or in part as an element within, or as a montage with, another picture without Samantha Hewitt Photography’s written permission. Permission to reproduce a picture for personal use (not commercial) is granted to The Client by Samantha Hewitt Photography only when digital images are purchased and paid for in full by The Client. RAW images will remain the property of the photographer and cannot be transferred to the client or purchased.
Storage of digital files:
After 6 months from your session date Samantha Hewitt Photography will no longer be responsible for storing your image files.
Returns policy:
Incorrectly supplied items and items of poor quality can be returned and will be replaced at no extra charge to the Client. Returns/refunds will not be considered if the client incorrectly orders or changes their mind. Due to the digital nature of the product, digital images cannot be returned.
Photographic equipment:
Cameras and mobile phones are not permitted to be used to take your own images/video during any session, in studio or on location.